Difference between revisions of "Windows and OSX EN"
From CMU ITSC Network
Thomhathai (talk | contribs) (Created page with "=Problem with Wi-Fi frequently disconnecting and slow usage in Windows. Please provide the following information for analysis= # Name # Contact phone number # Username used fo...") |
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| − | =Problem with Wi-Fi frequently disconnecting and slow usage in Windows. Please provide the following information for analysis= | + | =Problem with Wi-Fi frequently disconnecting and slow usage in Windows or OSX. Please provide the following information for analysis= |
# Name | # Name | ||
# Contact phone number | # Contact phone number | ||
Latest revision as of 08:33, 13 January 2024
Problem with Wi-Fi frequently disconnecting and slow usage in Windows or OSX. Please provide the following information for analysis
- Name
- Contact phone number
- Username used for login (@cmu.ac.th)
- Specify the area of use (room/floor/building) and the time when the issue occurs.
- Identify the signal used: @JumboPlus or @JumboPlus5GHz.
- Report the website or application where the problem is encountered.
- Check with roommates if they are experiencing the same issue.
- Open a browser and visit https://th.speedtest.net/, click Go, then capture the Speed Test results screen.
- Open a browser, log in to https://speedtest.cmu.ac.th with your CMU Account, click Start, and wait for the Download/Upload results.
- Click Ping Test and wait for a pop-up confirming Status: Success.
- Send all details to Facebook FanPage CNOC ITSC Chiang Mai University
