Revision as of 09:05, 13 January 2024

Problem with Wi-Fi frequently disconnecting and slow usage in Android. Please provide the following information for analysis

Name
Contact phone number
Username used for login (@cmu.ac.th)
Specify the area of use (room/floor/building) and the time when the issue occurs.
Identify the signal used: @JumboPlus or @JumboPlus5GHz.
Report the website or application where the problem is encountered.
Check with roommates if they are experiencing the same issue.
Open a browser, log in to https://speedtest.cmu.ac.th with your CMU Account, click Start, and wait for the Download/Upload results.
Click Ping Test and wait for a pop-up confirming Status: Success.
Speed Test results from the application in the Play Store (following the steps below).
Send all details to Facebook FanPage CNOC ITSC Chiang Mai University

Go to Play Store for downloading Speed test app
Open the Speed Test program, then click Go and wait until the test is completed.
Please capture the result and send it to Facebook FanPage CNOC ITSC Chiang Mai University

@@ Line 14: / Line 14: @@
 = Speed Test Application =
 # Go to Play Store for downloading Speed test app <br/><br/> [[File:SpeedtestAd.jpg|link=]] <br/><br/>
-# Open Application then Click GO, waiting for the result. <br/><br /> [[File:Jumbospt 03.png|link=]] <br/><br />
+# Open the Speed Test program, then click Go and wait until the test is completed. <br/><br /> [[File:Jumbospt 03.png|link=]] <br/><br />
 # Please capture the result and send it to [https://www.facebook.com/cmucnoc Facebook FanPage CNOC ITSC Chiang Mai University] <br/><br/> [[File:Jumbospt 04.png|link=]] <br/><br/>