IOS Test EN

From CMU ITSC Network
Revision as of 09:02, 13 January 2024 by Thomhathai (talk | contribs)

Problem with Wi-Fi frequently disconnecting and slow usage in iOS. Please provide the following information for analysis

  1. Name
  2. Contact phone number
  3. Username used for login (@cmu.ac.th)
  4. Specify the area of use (room/floor/building) and the time when the issue occurs.
  5. Identify the signal used: @JumboPlus or @JumboPlus5GHz.
  6. Report the website or application where the problem is encountered.
  7. Check with roommates if they are experiencing the same issue.
  8. Open a browser, log in to https://speedtest.cmu.ac.th with your CMU Account, click Start, and wait for the Download/Upload results.
  9. Click Ping Test and wait for a pop-up confirming Status: Success.
  10. Speed Test results from the application in the App Store (following the steps below).
  11. Send all details to Facebook FanPage CNOC ITSC Chiang Mai University

Speed Test Application

  1. Go to App Store for downloading "Speed test" application

    JumboiOSPing.jpg

  2. Open Application then Click GO, waiting for the result.

    Jumbospt 03.png

  3. Please capture the result and send it to Facebook FanPage CNOC ITSC Chiang Mai University

    Jumbospt 04.png